OpaLockaFix Appliance Service (we, our, us) is committed to protecting the privacy of our users. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you visit our website or contact us using the call request form. By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide to us when you fill out the call request form on our website. This information includes your name, phone number, and email address, which are necessary for us to contact you regarding your service requests. Additionally, we may automatically collect non-personal browsing data through the use of cookies or web beacons to enhance your experience on our website.

How We Use Your Information

We use the information you provide to communicate with you about your service requests and to improve our service delivery. This will include contacting you via phone, email, or text message to confirm service appointments, provide updates, and address any inquiries you may have.

Sharing of Information

We may share your information with trusted partners who assist us in providing our services and operational support. These partners adhere to confidentiality obligations and are prohibited from using your personal information for purposes other than those related to our services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Non-Personal Data

Our website may use cookies or web beacons to collect non-personal information about your browsing behavior. This helps us to analyze trends, administer the site, and enhance user experience. You can choose to accept or decline cookies through your web browser settings.

User Rights and Limitations

By contacting us through our website, users agree to allow us and our partners to communicate for service-related purposes. Users acknowledge that their information may be shared with our partners only for legitimate operational and service needs. Users also waive their right to take legal action outside of direct negotiations regarding disputes related to the website or services provided by OpaLockaFix Appliance Service, with a maximum compensation for any claims limited to $100. Furthermore, users agree to bear their own legal fees and expenses in the event of a dispute.

Opt-Out

If you wish to opt out of receiving communications from us or object to our data practices as described in this Privacy Policy, please contact us at (786) 233-5812.

Changes to This Privacy Policy

We reserve the right to update our Privacy Policy at any time, and we will notify you of significant changes via our website. Continued use of our website following any changes indicates your acceptance of the new policy.

This Privacy Policy is governed by the laws of the United States, and any disputes shall be resolved through direct negotiation.